Compare services and book the best-priced option with our all-in-one system to simplify your external deliveries and save time.
MetaMail Outbound Mailroom Software
Simplify your facility’s outbound deliveries, saving time & delighting customers.
- Speed up queries with accurate audit trails.
- Cost checking.
- Meet SLAs with transparent reporting.
- Reducing processing time by 50%.
- Eliminate double entry and errors.
Trusted by over 150 companies globally with 40+ integrations
Features
How does MetaMail Outbound Mailroom Software work?
Courier Connections
Connect directly with a wide range of third-party couriers.
Our system offers effortless access to global, regional, and local delivery companies, with:
- Rate-shopping.
- Real-time bookings.
- Full track and trace capabilities.
- Internal or third-party label printing.
Rate Shopping
Reduce your courier spend with our comprehensive pricing algorithms.
Allow your users to compare rates across all of your couriers and choose the best service, or centralise bookings in the mailroom to help your margins. Mailroom staff can also amend orders booked by your clients to a more appropriate choice.
- Easily connect to your preferred delivery partners.
- Data and package is secure to give you peace of mind.
- Cost checking.
Booking Portal
Your customers can book and track deliveries directly through our easy-to-use, white-labelled booking portal.
- Our user-friendly booking system can be branded as your own.
- Link directly from your website to the booking portal.
- Customers can get quotes, schedule pick-up requests, check their invoices and print their carrier labels.
- Your customers have full delivery cycle tracking.
- Cut down on customer service calls.
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Leverage our software solutions to impress corporate customers.
Choose from three hosting plans tailored to accommodate your specific requirements and those of your customers.
Data & Security
Secure, certified cloud-based platform to give your customers peace of mind.
As a trusted software provider with 40+ years of expertise serving the courier, banking and corporate mailroom sectors, we ensure your data’s safety and confidentiality allowing you to confidently pitch to new clients.
- ISO27001, ISO22301 and Cyber Essentials certifications demonstrate our adherence to international standards for information security, management systems.
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Pass on the value to your customers: This gives you and your customers confidence that your system is operated to an information security level that is externally audited to meet an internationally recognised standard.
Peace of mind: We understand that speed and reliability are of utmost importance to your business, and we are confident that our secure, fully-hosted system can offer you complete peace of mind.
Secure and Certified: Our ISO27001, ISO22301 and Cyber Essentials certifications demonstrate that your data security is our priority.
Reporting
Transform your data into revenue with powerful reporting.
Harness insights from our software to drive strategic decisions and unlock untapped revenue streams in your mailroom operations.
- Real-time reporting for up-to-the-minute insights.
- Identify trends and patterns in driver performance to make informed decisions that maximise productivity and earnings.
Carrier Integrations
Integrate and automate seamlessly with over 40 carriers.
Seamlessly connect with over 40 global, regional and local carriers, automating booking & tracking, dramatically reducing manual double entry and errors.
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- Easily connect to your chosen delivery partners
- Automate booking and tracking
- Eliminate double entry and errors.
- Reduce processing time by over 50%.
Book with over 40 existing carrier APIS: Metafour integrates with over 40 of the most popular Overnight, International, and Sameday suppliers. Our courier software posts bookings directly into your chosen supplier systems and returns their labels and tracking.
Save time and money: Reduce processing time by over 50% by automating otherwise manual rebooking processes. Automating this function will also reduce human error on data entry.
Expand your reach: Take advantage of valuable revenue streams. Using our range of ready to use third party integrations, grow your delivery footprint, or become a broker of third party services.
Tracking
Deliveries tracked at every step.
Create a full chain of custody from delivery to desk and back.
Metafour’s MetaMail Outbound, mailroom tracking software, features full track and trace to establish seamless accountability throughout the entire delivery journey.
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Easy Schedule Setup: Set up agreements with customers for regular collections and deliveries, specifying details such as pickup locations, drop-off destinations, frequency, and preferred time slots.
Automated Booking Process: Automatically generates bookings based on the specified schedules, eliminating manual data entry and reducing the risk of errors.
Environmental Impact
A greener approach for your incoming delivery solutions.
Parcel lockers help lower carbon emissions by centralising deliveries. This allows couriers to make fewer trips, improving fuel efficiency and reducing the environmental impact of parcel delivery.
Outbound.
MetaMail Outbound Pricing
Flat monthly fee for core system with unlimited users.
Only pay a flat monthly fee for the core system with unlimited users. Handheld app (mTrak) is charged per device if used in that month.
Grow
Standard
- Standard hosting
- Software supported by our dedicated team
- Access to friendly support desk
- Regular reviews
- Annual reporting
Advance
Plus
- Advanced hosting
- Dedicated account management
- Faster support turnaround
- Regular reporting
- Additional training
- Access to plus Infosec pack
- And more
Lead
Enterprise
- Dedicated, bespoke hosting
- Dedicated consultancy
- Enterprise support SLA
- Regular service reviews
- Bespoke reporting
- Extensive training programs
- Access to enterprise infosec pack
- 24/7 support options available
- And more
Modules.
- MTrak
- NetCourier Shipping API Suite
- Quickship
- NetCourier supporting data API
- Datasense Premium & advanced reporting
- Supplier weight & invoice reconciliation
- Third party Delivery Partner Integrations (DHL/FedEx/Etc)
- Compliance suite:
– System Audit Change Log
– Data Retention
– Audit data export (CSV or API) - Single Sign On (SSO)
- Smart Lockers
- Global link connectivity
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Experience
4 decades of industry-leading mailroom software innovation.
As industry leaders, we have decades of experience with providing high quality internal parcel tracking software used by Fortune 100 businesses, facilities management companies, and other global firms.
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Our in-house team is always on hand to help you with consultation, implementation, support, training, and maintenance, whilst your dedicated Account Manager is there to ensure you make the most of your investment and end up with a system that meets all of your needs.
We consult with our customers, keep up to date with industry trends, and consistently seek out new technologies to ensure that our solutions remain at the cutting edge. Recent developments include our locker integrations, which are the perfect solution for hybrid living.
They offer a secure location to store your packages if the recipient is unavailable for immediate collection. They also help you save time by creating a centralised delivery location, whilst also protecting your staff by reducing the need for face to face handovers.
World-Class
Personal Support.
We pride ourselves on providing unrivalled service from your initial enquiry to the implementation of your project, and beyond.
Pricing
Reduce costs and unlock revenue streams.
FAQs
Frequently asked questions.
How does our MetaMail Outbound Mailroom Software work?
Our outbound mailroom software module simplifies external deliveries by automating manual processes, providing full track and trace visibility, and offering tools for comparing services and booking cost-effective options. This all-in-one system is designed to save time and ensure SLA compliance, delivering immediate and lasting value.
What integration features does the MetaMail Outbound Mailroom Software offer?
Our system facilitates direct connections with a wide array of third-party couriers, offering global, regional, and local delivery options. It features rate-shopping, real-time bookings, full track and trace capabilities, and the ability to print internal or third-party labels, simplifying courier interactions.
What features are included in the MetaMail Outbound Mailroom Software to enhance efficiency?
Features such as a booking portal for user-driven delivery bookings, comprehensive rate shopping to ensure cost-effective courier selection, and customisable job management workflows designed to minimise errors and operational costs, all contribute to enhancing efficiency and user satisfaction within our outbound mailroom software.
How does the MetaMail Outbound Mailroom Software assist with accounting and invoicing?
Our software includes accounting facilities designed to reduce payment processing costs. The invoice reconciler compares supplier invoices against agreed costs, highlighting any discrepancies. Additionally, it allows for spend monitoring to identify potential cost-saving areas, streamlining the financial management within mailroom operations.
How does our MetaMail Outbound Mailroom Software reduce courier spend?
By incorporating comprehensive pricing algorithms and rate-shopping features, our outbound mailroom software enables users to compare courier rates and select the most cost-effective service, leading to significant savings on courier expenses.
How does the MetaMail Outbound Mailroom Software ensure data security?
We prioritise data security within our outbound mailroom software by employing secure, cloud-based systems and adhering to industry-leading data protection practices. This commitment ensures that all data processed is handled securely, offering peace of mind regarding the safeguarding of sensitive information.
